MAC-MOD Analytical Return Policy

In the event it is necessary to return a product purchased from MAC-MOD Analytical, the process can be initiated by contacting us at 1-800-441-7508 or info@mac-mod.com.

If you are not 100% satisfied with your purchase, you may return the product for a full refund.

Returns will be accepted for up to 30 days from the date the product was received. In the event a product has been purchased through a third party supplier, that supplier must contact MAC-MOD for return authorization

If a product is being returned because of performance issues, please contact MAC-MOD Analytical technical support at 1-800-441-7508 or info@mac-mod.com.  We will attempt to correct the problem.  If warranty replacement is justified, a return authorization number will be issued. 

If product was ordered in error, contact us via phone or email.  We will issue a return authorization.  In the case of ordering error, product must be returned in unused condition in the original packaging.  In cases where products are returned damaged, we reserve the right to charge a 20% restock fee.

contact us

Contact us to place an order or receive technical assistance.

PHONE (610) 358-9696
Toll-free 1 (800) 441-7508
fax (610) 358-5993
e-mail info@mac-mod.com

103 Commons Court
Chadds Ford, PA 19317

Hours of Operation:
Mon–Fri, 9am–5pm EST

Geoff Faden
PHONE (610) 428-2221
e-mail gfaden@mac-mod.com


Download a PDF version of our order form to fax or email.

DOWNLOAD PDF ORDER FORM

faX NUMBER (610) 358-5993
EMAIL info@mac-mod.com

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